Pip + Willow
Christmas Countdown
Christmas Countdown
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
Processing time is currently between 2-3 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Personalised Christmas Countdown
Count down the days to Christmas in style with our Personalised Christmas Countdown — a beautiful wall-hanging keepsake that brings joy and excitement to your home every December.
Expertly crafted from wood, it features your family name engraved at the top and a gold mirror acrylic “Christmas Countdown” title beneath. Move the golden acrylic star from one number to the next each day as you count down to December 25 — a magical daily ritual the whole family will love.
Designed to hang on your wall, this piece makes a stunning addition to your festive décor and can be reused year after year.
Personalise it with your family name, such as “The Panelo Family”, to make it uniquely yours — a timeless keepsake that turns the wait for Christmas into a cherished family tradition.
Specifications:
- Size is approx 40cm wide and 21cm high
- Engraved with name and/or a text
- Designed and made in Australia
How to Order:
- Enter the name/text you would like personalised
- If you have any further questions, please email us at hello@pipandwillow.com.au
NOTE: As our items are made from a natural product (pine and plywood), please allow for variations in the wood such as patterns, texture and knots. The texture and pattern will vary from the ones pictured. This is what we love about our boxes the most - each set are so unique.
