Pip + Willow
Heart catch-all tray
Heart catch-all tray
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
It is the busiest time of the year hence our current processing time is currently between 2-4 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Explore our Heart-Shaped Pine Wood Dish Tray, combining rustic charm with heartfelt sentimentality. Made from high-quality pine wood, this tray features a delightful heart-shaped design that enhances its natural texture hues.
One of its notable features is the option for personalized engraving, where you can express a heartfelt message such as "Mama, we love you so much" alongside the names of the gift giver (like the little kids). This personal touch elevates the tray to a cherished keepsake, ideal for occasions like Mother's Day. Practical yet profound, it serves as a catch-all for essentials like keys and jewellery, while continuously reminding its recipient of the strong bond they share with their loved ones.
Specifications:
- Dimensions - 15cm high and 16.5cm wide
- Manufactured out of Pine Timber with engraving
- Designed and handmade in Australia
How To Order:
- Choose from the design options (please just note that only the text in green can be changed)
- Enter the text for who this item is for (ex. Mum, Mama, Nan etc)
- Enter the text who this is from (ex - OSCAR & LEO - or love, Evaliah xx) - we will follow how you exactly write this
- If you have any further questions, please email us.
As our items are made from a natural products, please allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured.
Processing lead time is 10-15 business days
