Pip + Willow
Personalised Christmas Crate - Large
Personalised Christmas Crate - Large
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
It is the busiest time of the year hence our current processing time is currently between 2-4 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Personalised Christmas Crates – A Magical Keepsake for Your Family's Holiday Traditions
Our Christmas Crates are a gorgeous addition to your family's December or Christmas Eve traditions. They will fill your little ones with lots of excitement for Santa's arrival. A keepsake that can be used year after year.
Perfect for the 1st of December, Christmas Eve, or Christmas morning.
Simply fill the box with items such as Christmas PJs, a Christmas movie, Reindeer food, hot chocolate, slippers, or snacks, and leave it out on Christmas Eve! Alternatively, you can deliver the box on December 1st for some extra Christmas magic. We have created these crates in a generous size to ensure that everything can fit inside one crate
You can have up to 2 children's names on the same crate, or we can use your family's surname. Personalise to your heart's desire!
Easter Crate: If you are ordering the Christmas crate + panels, you can already order your Easter panels here to save on shipping: Large Personalised Wooden Easter Crate
Video of our crate: click here
Specifications:
- Due to the size of the crate, this item will be shipped to you flat-packed. Detailed assembly instructions and screws are included, however, you will require a Phillips Head screwdriver.
- Crate Dimensions - 46cm wide x 31cm deep x 25cm high (if you want to confirm if the crate you have fits our panels, please email us)
- Panel Dimensions - 44.2cm x 7cm high
- Manufactured out of Pine Timber with engraving and white acrylic name
- Designed and handmade in Sydney, Australia
Crate Options:
-
Crate + Panels - Receive the crate with separate three 3mm lasered panels; attach them to the wood using Velcro dots provided. This way you can interchange the panels every special occasions such as Christmas, birthdays, Mother's and Father's Day etc ..
- Crate only - The design is laser-engraved directly on the wood
- Panels only - Assuming you already have a large crate, attach these 3mm plywood panels to the front using the provided Velcro dots. Interchange them during special occasions like Christmas or birthdays
How to Order:
- Enter name/s or family name
- If you have any further questions, please email us
NOTE: As all of our products are handmade by us in Sydney, please allow approximately 15 working days for dispatch. We thank you for your patience.
As these CRATES are made from a natural product (pine and plywood), please allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured.
Absolutely beautiful product! Looks as perfect as the photo! Communication was incredible throughout the whole process and I can’t wait to use my crate for both my business and my family! Amazing quality and love that you can customise the panels!
I bought the crate and 2024 design panels and also the extra 2022 design panels too!
Absolutely beautiful product! Looks as perfect as the photo! Communication was incredible throughout the whole process and I can’t wait to use my crate for both my business and my family! Amazing quality and love that you can customise the panels!