Pip + Willow
Personalised Large Christmas Crate - Wavy
Personalised Large Christmas Crate - Wavy
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
Processing time is currently between 2-3 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Personalised Christmas Crate (Wavy Design) – A Magical Keepsake for Your Family's Holiday Traditions
Introducing our new Wavy Panel Design — a fresh and elegant twist on our classic Christmas Crate. The soft wave shape adds a beautiful festive touch, making it the perfect keepsake to bring out year after year.
Our Christmas Crates are a gorgeous addition to your family's December or Christmas Eve traditions, filling your little ones with excitement as they wait for Santa’s arrival.
Perfect for the 1st of December, Christmas Eve, or Christmas morning.
Simply fill your crate with thoughtful items like Christmas PJs, a Christmas movie, reindeer food, hot chocolate, slippers, or snacks, and leave it out for Santa’s visit! Alternatively, surprise your little ones on December 1st to start the festive season early.
Our crates are generously sized to fit all your holiday goodies in one box.
You can personalise your crate with up to two children’s names or your family surname — making it a truly special keepsake your family will treasure year after year.
IMPORTANT NOTE: our small crates are from IKEA and are specifically measured for them, the large ones are from Bunnings. So if you are going to just order the plaque and will attach to another crate, please just take note
Easter Crate: If you are ordering the Christmas crate + panels, you can already order your Easter panels here to save on shipping: Large Wooden Easter Crate - Wavy Design
Specifications:
- Due to the size of the crate, this item will be shipped to you flat-packed. Detailed assembly instructions and screws are included, however, you will require a Phillips Head screwdriver.
- Crate Dimensions - 46cm wide x 31cm deep x 25cm high (if you want to confirm if the crate you have fits our panels, please email us)
- Panel Dimensions - 44.2cm x 7cm high
- Manufactured out of Pine Timber with engraving and white acrylic name
- Designed and handmade in Sydney, Australia
Crate Options:
-
Crate + Panels - Receive the crate with separate three 4mm lasered panels; attach them to the wood using Velcro dots provided. This way you can interchange the panels every special occasions such as Christmas, birthdays, Mother's and Father's Day etc ..
- Crate only - The design is laser-engraved directly on the wood
- Panels only - Assuming you already have a large crate, attach these wooden panels to the front using the provided Velcro dots. Interchange them during special occasions like Christmas or birthdays
How to Order:
- Enter name/s or family name (note that the longer the text, the smaller the white acrylic font will be.)
- If you have any further questions, please email us
NOTE: As all of our products are handmade by us in Sydney, please allow approximately 15 working days for dispatch. We thank you for your patience.
As these CRATES are made from a natural product (pine and plywood), please allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured.
Design, tags, and materials may vary between production runs. See our FAQ for full details.
Frequently Asked Questions
Which size should I choose?
Small (20cm x 15cm x 10cm): > Ideal for those tiny first keepsakes. Perfect for hospital name bands, your baby’s first dummy, a lock of hair, jewelry, and small trinkets.
Large (30.5cm x 22cm x 13cm) – Our Best Seller: > Designed to fit standard A4 documents. This is the perfect choice for storing your baby journals, ultrasound photos, "coming home" outfits, and first birthday cards.
Extra Large (43cm x 30.5cm x 13cm): > For the family who wants to keep everything. This fits bulky items like heirloom blankets, soft toys, multiple journals, and larger clothing items like christening gowns or newborn beanies.
What is the box made of?
Our boxes are handcrafted in Australia from high-quality 12mm dressed pine with a smooth 4mm plywood sliding lid.
Because wood is a natural product, your box will have its own unique personality with varying wood grains, patterns, and natural knots. We believe this makes every keepsake box as unique as the child it belongs to.
How do I ensure my personalisation is correct?
- Check the Font: Use our Font Previewer on the product page to see exactly how your name looks in our different styles.
- Review Details: We engrave exactly what you type. Please double-check birth dates, times, and weights before hitting 'Add to Cart'.
- Proofs: If you select "Yes" for a proof, we will email you and request for your approval. Please check your junk folder! If we don't hear back within 24 hours of sending the proof, we will proceed with production to avoid delays.
When will my order arrive?
Processing: As these are handmade in Australia, please allow 2–3 weeks for us to craft your box before it is shipped.
Shipping: We ship via trackable courier. Choosing 'Express Shipping' speeds up the time it takes the postman to deliver it, but does not change the making time.
Need it sooner? Email us at hello@pipandwillow.com.au to see if we can accommodate a rush order (a rush fee applies).
Will my box warp over time?
Because our boxes are made from natural solid timber, they can slightly expand or contract depending on the humidity and temperature of your home.
To prevent warping:
- Store in a dry place: Avoid damp areas like laundries or bathrooms.
- Keep away from direct sunlight: Long-term exposure to harsh sun can dry out the wood too quickly, leading to "cupping" or cracks.
- Avoid extreme heat: Keep your box away from heaters or fireplaces.