Pip + Willow
Personalised Magic Reindeer Food Bag & Tag
Personalised Magic Reindeer Food Bag & Tag
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
It is the busiest time of the year hence our current processing time is currently between 2-4 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
dd some extra magic to your child's Christmas Eve with our Personalised Magic Reindeer Food Bag & Tag. Made from rolled oats and glitter, sprinkle it on your lawn this Christmas Eve and the reindeer will find their way to your home.
A precious keepsake that can be cherished and re-used year after year.
Please note due to food handling laws, the reindeer food is not included. However, a recipe card will be provided within your package so that your children can get involved and make some special food ready for the reindeer's arrival.
Specifications:
- Tag is manufactured out of 3mm Plywood and is 9cm wide x 5cm high. Engraved with a magical reindeer poem, as well as the child's name.
- Gorgeous red ribbon tying the two items together
- All other items in images not included
- Designed and made in Melbourne, Australia
How to Order:
- Enter your child's name and add to cart.
- If you have any further questions, please email us at hello@pipandwillow.com.au
NOTE: As these tags are made from a natural product (plywood), please allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured. This is what we love about our tags the most - each set is so unique.
As all of our products are handmade by us in Melbourne, please allow 10-15 working days for dispatch (this is for both standard and express postage). We thank you for your patience.
