Pip + Willow
Personalised Small Christmas Crate - Festive Cartoon Style
Personalised Small Christmas Crate - Festive Cartoon Style
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This item is made to order, which means it will be specially crafted just for you. If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order. Please read the processing time below.
Processing Time
Processing Time
Processing time is currently between 5-6 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed; it means the couriers will use their express delivery service.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Pip and Willow will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Pip and Willow will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at hello@pipandwillow.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each disc/memory drop is the same. There will be some imperfections in laser work due to the natural nature of the product. By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
Pip and Willow do not offer refunds.
Personalised Christmas Crate (Small) – Special Christmas Delivery Design
Make your little one’s Christmas morning extra magical with our Personalised Small Christmas Crate, featuring our charming Special Christmas Delivery design.
This adorable crate includes two beautifully illustrated panels filled with festive favourites — jolly Santa, reindeer, candy canes, and Christmas trees — creating a fun, whimsical look that captures the joy of the season.
Personalised with your child’s name in crisp white acrylic, it’s the perfect touch for a truly special delivery from the North Pole!
Use it to hold Christmas Eve goodies, small gifts, or festive treats — whether it’s filled with pyjamas, reindeer food, or a holiday movie night kit, this crate will bring a sparkle of excitement year after year.
A keepsake that’s as sweet as the memories you’ll make with it, ready to become a treasured part of your family’s Christmas tradition.
IMPORTANT NOTE: our small crates are from IKEA and are specifically measured for them, the large ones are from Bunnings. So if you are going to just order the plaque and will attach to another crate, please just take note
Easter Crate: If you are ordering the Christmas crate + panels, you can already order your Easter panels here to save on shipping: Easter Collection
Specifications:
- Due to the size of the crate, this item will be shipped to you flat-packed. Detailed assembly instructions and screws are included, however, you will require a Phillips Head screwdriver.
- Crate Dimensions - 23x31x15 cm (if you want to confirm if the crate you have fits our panels, please email us)
- Panel Dimensions - 29cm x 7cm high
- Manufactured out of Pine Timber with engraving and white acrylic name
- Designed and handmade in Sydney, Australia
Crate Options:
- Crate + Panels - Receive the crate with separate three lasered wooden panels; attach them to the wood using Velcro dots provided. This way you can interchange the panels every special occasions such as Christmas, birthdays, Mother's and Father's Day etc ..
- Panels only - Assuming you already have a large crate, attach these wooden panels to the front using the provided Velcro dots. Interchange them during special occasions like Christmas or birthdays
How to Order:
- Enter name/s or family name - this will automatically be in ALL CAPS (note that the longer the text, the smaller the white acrylic font will be.)
- If you have any further questions, please email us
NOTE: As all of our products are handmade by us in Sydney, please allow approximately 15 working days for dispatch. We thank you for your patience.
As these CRATES are made from a natural product (pine and plywood), please allow for variations in the wood such as patterns, texture, and knots. The texture and pattern will vary from the ones pictured.
Design, tags, and materials may vary between production runs. See our FAQ for full details.
